Privacy Policy
Last updated: March 2026
1. Data We Collect
We collect only what is necessary to provide the Service:
- Company name and contact person name
- Business email address
- Your business description and product/pricing information (provided during onboarding)
- Competitor URLs you choose to monitor (up to 5)
- Payment information (processed by Stripe — we do not store card details)
2. How We Use Your Data
Your data is used exclusively to:
- Monitor the competitor URLs you specify
- Generate AI-powered weekly reports tailored to your business context
- Deliver reports to your email address
- Process payments and manage your subscription
3. Data Storage & Security
All data is stored on Amazon Web Services (AWS) infrastructure in the EU (Frankfurt, Germany). Data is encrypted at rest (AES-256) and in transit (TLS 1.2+). Access is restricted to authorized systems only.
4. AI Processing
We use Claude AI (by Anthropic) to analyze competitor page changes and generate reports. Competitor page content and your business context are sent to the AI for analysis. AI-generated content is clearly labeled in reports.
5. Data Sharing
We do not sell, rent, or share your data with third parties, except:
- Stripe (payment processing)
- Amazon Web Services (infrastructure hosting)
- Anthropic (AI analysis — no data retained by Anthropic after processing)
6. Shared Authentication
Your account is managed through a shared authentication system. If you also use JABB Fusion, the same login credentials apply. Your Watch-specific business data is not shared with or accessible from JABB Fusion.
7. Your Rights (GDPR)
Under the EU General Data Protection Regulation, you have the right to:
- Access — request a copy of all data we hold about you
- Rectification — request correction of inaccurate data
- Erasure — request deletion of all your data
- Portability — receive your data in a machine-readable format
To exercise any of these rights, email hello@jabbwatch.com. We will respond within 30 days.
8. Cookies & Tracking
We do not use tracking cookies, analytics pixels, or any third-party tracking tools. We may use privacy-respecting analytics (cookieless) to measure page visits.
9. Data Retention
We retain your data for as long as your subscription is active. After cancellation, data is retained for 90 days (for reactivation convenience), then permanently deleted unless you request earlier deletion.
10. Contact
Data controller: JABB Consulting, Sweden. For privacy inquiries: hello@jabbwatch.com.